Director of Communications-ACLU Communications Department (10/24/2008)
CAREER OPPORTUNITY
DIRECTOR OF COMMUNICATIONS (COMM-10)
AMERICAN CIVIL LIBERTIES UNION
COMMUNICATIONS DEPARTMENT
For over 86 years, the American Civil Liberties Union (ACLU)
has served as the nation’s primary protector of the liberties that define
our democracy. The national organization, its 53-staffed affiliates, almost
300 chapters and over 500,000 members remain a bulwark in the defense of liberty.
The ACLU is seeking a national Director of Communications.
This is a unique opportunity for a talented communications professional to
play a leading role in framing the debate over civil liberties and civil rights
as well as enhance the effectiveness of the most prominent national organization
dedicated to preserving these rights at a time of almost unprecedented assault
on our fundamental liberties. The rights of the accused, free speech and the
right to dissent, due process, habeas corpus, privacy, separation of church
and state, reproductive rights, lesbian and gay rights, racial profiling, immigrants’
rights and traditional civil rights are all at risk. In response to this threat,
the ACLU has gathered the support of a broad coalition of conservatives, moderates
and progressives to protect these rights and to grow on this strong foundation.
This opportunity is also occurring at a time of an unparalleled change in the
speed and methods of communicating ideas. The ACLU has made an unambiguous and
unwavering commitment to the importance of communications as a central and essential
element in the success of its mission. While much of the ACLU’s work has
taken place in courtrooms and in legislative bodies, in recent years, the organization
has placed greater emphasis on the role of communications in framing the debate
on its issues, building support, and increasing the impact of its work.
The Director of Communications reports directly to the national Executive Director,
Anthony D. Romero, and is a member of the organization’s senior management
and leadership team and will play a leading role in guiding the future of the
ACLU.
This assignment calls for a combination of active commitment to the ACLU’s
values, communications, advocacy and management skills, entrepreneurial creativity,
and energetic commitment to taking the initiative in framing the debate and
defining the organization, rather than allowing its opponents to do so. The
successful candidate will be expected to craft the organization’s strategy
to engage the media, decision makers, the general public, funders, “card-carrying
members,” communities of color and the next generation of civil libertarians.
The successful candidate will be expected to work with the senior leaders to
craft an effective communications strategy for the national organization.
OVERVIEW
The Director of Communications is responsible for all communication functions
of the ACLU, including media relations, website content, information marketing,
and branding and positioning.
The Communications Department has grown considerably and now plays a leading
role in articulating the positions and establishing the public voice of the
ACLU. A measure of its success is the pervasiveness of the phrases, “Driving
While Black” and “Keep America Safe and Free,” both of which
were products of the work of the ACLU and have been part of an effort to take
the initiative in defining the organization and its issues.
Over the past couple of years the Communications Department has also overseen
the production of a television series about ACLU cases that has aired on the
satellite network, Link TV and cable network, Court TV.
With an operating budget of $6.992 million, the department is currently staffed
by 27 employees, including the Communications staff in the ACLU Washington Legislative
Office, and is organized into media relations, publications and website development.
The Director of Communications is also responsible for overseeing the work
of outside consultants who provide polling and message development assistance;
executing paid advertising efforts in print, on radio and on the web; and assisting
with website design. There is also an annual 501(c)(4) advertising budget for
which responsibility is shared between the Director of Communications and the
Washington Legislative Director.
In addition to the work of the national office, each of the ACLU’s 53
affiliates undertakes communications efforts. It is anticipated that in the
future, the Communications Department will provide increased support and leadership
to the affiliates to accomplish this endeavor.
CHALLENGES FOR THE NEW DIRECTOR OF COMMUNICATIONS
The leadership of the ACLU faces a multitude of external and internal challenges.
Advances in civil liberties and freedom are not made in a vacuum. Progress always
produces a reaction. Our society is constantly and rapidly changing, creating
new issues and requiring new communication strategies to address them.
The organization seeks an outstanding communications professional who will
provide wise, disciplined and strategic advice on communications to the leadership
of the organization. It is expected that he/she will use a wide range of communications
tools to further the never-ending struggle to protect and defend civil liberties
and to increase awareness of the ACLU, its mission and programs among decision-makers
and the general public.
Working closely with the members of the executive team, the Director of Communications
will lead the ACLU’s effort to integrate communications strategies into
every aspect of the organization’s work, so that it can most effectively
and efficiently achieve each of its objectives.
The new Director of Communications will be expected to build on the impressive
work that has been done to date and attend to the following challenges during
the first 18 to 24 months of his or her tenure:
- Assess the strengths, weaknesses, opportunities and challenges facing the
ACLU’s current communications operation and develop a comprehensive
and cohesive communications strategy that will ensure that the message of
the organization reaches and influences its targeted audiences.
- Strengthen the ACLU’s media presence and ensure the strengthening
of relationships with key print, online and broadcast journalists and editors.
- Integrate sophisticated communications strategies into all stages of the
legal and other work of the national ACLU and enhance the capacity of the
organization to implement these strategies so that it can maximize its influence
on attitudes, policies and behavior.
- Work closely with the National Board, senior staff, and affiliates to develop
and execute plans that tie together legal, legislative, development and communications
objectives.
- Ensure there is a standard of excellence in all communications activities,
establishing an appropriate degree of consistency in both the messages conveyed
and the means and methods employed to convey them.
- Ensure that the online presence is influential, user-friendly, high quality
and consistently branded.
- Work closely with staff to develop and improve structures and systems that
facilitate increased collaboration among affiliates and between affiliates
and the national staff in communications efforts.
- Work closely with the Development Department to develop strategies for the
recruitment of new members, focusing on people of color and young people,
and provide assistance in conducting presentations to major donors.
- Continue to increase the organization’s use of sophisticated technology
so that it can maximize efforts to communicate its message more broadly and
effectively.
- Evaluate the influence and impact achieved by the communications strategies
of the ACLU.
JOB DESCRIPTION
As the preceding discussion makes clear, this is an extremely important opportunity
to play an integral role in leading the ongoing effort to protect the liberties
that define our democracy. The ideal candidate will possess a personal commitment
to the values and mission of the ACLU and have substantial leadership experience
in strategy and message development on a national scale. He/she will also be
experienced at integrating communications strategy into the fabric of an organization
and effectively reaching and influencing intended audiences.
While no one person will possess all of the qualities described below, the
ideal candidate will have the following qualifications and professional experience.
Professional Qualifications
- A record of success in a senior level communications position in the government,
not-for-profit or private sector.
- Direct and substantial experience involving message strategy and development
on a national scale.
- A record of success in creating and implementing advocacy communications
strategies for a large, complex organization.
- A seasoned and skillful manager with a record of recruiting and developing
a diverse and talented advocacy communications staff. A person who places
a high priority on the professional development of staff through delegation
of responsibility and expert tutelage.
- Broad experience with public policy issues, particularly those involving
civil liberties, civil rights and human rights.
- Experience using state-of-the-art communications technology creatively and
effectively.
- Significant successful experience dealing with the national media.
- Strong personal diplomacy, including a highly professional temperament,
the ability to work in a collaborative team environment, and an ability to
lead a strategic change process while valuing the organizational culture.
- Superb interpersonal skills with an impressive history of forging strong
relationships with multiple stakeholders.
- Proven ability to manage and prioritize a multi-million dollar communications
budget with many outside vendors and internal projects.
- Extraordinary writing and editing skills and demonstrated ability to handle
complex and controversial issues and to translate information about them to
broad audiences.
- Strategic thinker on positioning and strengthening the ACLU’s public
image and reach.
EXPERIENCE AND QUALIFICATIONS
- A deep and demonstrated commitment to the protection of civil liberties.
- Superior communication skills, including an ability to develop messages
that promote public awareness of the need to defend civil liberties and build
constituencies for the ACLU and the ability to make informed decisions on
the most appropriate and effective spokesperson and forum for those messages.
- Excellent listening skills and an ability to inspire trust and confidence,
while remaining open to and unthreatened by input and feedback from others.
- Excellent interpersonal skills necessary to operate effectively in a large
and decentralized national organization, with affiliates, professional staff
and active volunteers.
- Resiliency, tenacity, an abundance of energy, enthusiasm, creativity, and
common sense along with well-honed strategic judgment that establishes early
credibility. Stamina for the task at hand, including the ability to handle
multiple projects simultaneously and under deadline pressure.
- Patience, personal grace in dealing with a broad spectrum of personalities,
and good humor in leading the day-to-day work of the department to foster
ease of partnerships with other members of the executive team.
- A management style that is accessible, flexible, decisive, and supportive.
An ability to provide clear direction and delegate where appropriate while
assuming ultimate responsibility for the effective performance of the Communications
Department.
- Team building skills that inspire staff to work together in pursuit of a
common mission and an ability to hold them accountable for the accomplishment
of objectives.
- Unimpeachable integrity, self-confidence and the ability to demonstrate
grace under pressure.
- Comfort with controversy.
- A strategic ability to identify new trends, seize opportunities and integrate
communications activities with programmatic initiatives and formulate comprehensive
campaigns.
- Ability to create, implement and evaluate long and short term strategic
plans.
TO APPLY
Please send a cover letter (with salary requirements) and resume by e-mail to
hrjobs@aclu.org. Reference COMM-10/ACLU-W in the subject line or send your resume
by mail to:
Human Resources
RE: COMM-10/ACLU-W
American Civil Liberties Union
125 Broad Street, 18th Floor
New York, NY 10004
Applications will be accepted until the position is filled, which will
not be before December 23, 2008.
The ACLU is an equal opportunity/affirmative action
employer and encourages applications from women, people of color, persons with
disabilities, and lesbian, gay, bisexual, and transgender individuals.
The ACLU comprises two separate corporate entities, the American Civil Liberties
Union and the ACLU Foundation. Both the American Civil Liberties Union and the
ACLU Foundation are national organizations with the same overall mission, and
share office space and employees. The ACLU has two separate corporate entities
in order to do a broad range of work to protect civil liberties. This job posting
refers collectively to the two organizations under the name “ACLU.”
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